TERMS AND CONDITIONS

USE OF THE WEBSITE—By accessing the website, you warrant and represent to MizzMaMaKash.Rocks that you are legally entitled to do so and to make use of information made available via the website.

TRADEMARKSThe trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

EXTERNAL LINKS—External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

WARRANTIES—The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

DISCLAIMER OF LIABILITYThe website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

CONFLICT OF TERMS—If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

SEVERABILITY—Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

PRIVACY POLICY

SHARING INFORMATION

MizzMaMaKash.Rocks will not a sell, share or rent any of your private information to third parties in a manner that differs from what is disclosed in this statement. MizzMaMaKash.Rocks use third party credit card processing companies to bill users for goods and services, these companies do not retain, share, store or use your personal information for any secondary purposes.

MizzMaMaKash.Rocks partners with PayPal to allow for a safe, secure and speedy checkout process. Shipping and billing address must match the address on the PayPal account. Read PayPal's privacy policy by visiting the web address below.

https://www.paypal.com/us/webapps/mpp/ua/privacy-full

 

PROMOTIONAL MARKETING & CANADIAN ANTI-SPAM LAWS

Subscribing to our V.I.P. List means consenting to be contacted by MizzMaMaKash via email or social media. Meaning if you want to hear from us we will stay in touch! You will find MizzMaMaKash store promotions, special offers; along with V.I.P. coupons in the mail or through email. Feel free opt-out of our V.I.P List at any time if you no longer wish to receive these communications. MizzMaMaKash will never sell, lease, or rent your email address without permission. 

CHANGING YOUR SUBSCRIPTIONS PREFERENCES

As a registered user, you can log in to change the preferences to(or to not)receive communications. If you wish not to be contacted about our V.I.P. List select the option and we will respect your wishes. Even if you decide to opt out of the V.I.P List, you may still receive email confirmations concerning your orders only. 

THIRD PARTY ADVERTISING

MizzMaMaKash.Rocks use Remarketing with Google Analytics to advertise online. Third party vendors, including Google, may show our ads on sites across the internet. MizzMaMaKash and third party vendors, including Google, use first-party cookies(such as Google Analytics cookie) together to inform, optimize, and serve ads based on someone's past visit to MizzMaMaKash. If you want to, you can opt-out of Google Analytics for display advertising and customize Google display network ads using the ads preferences manager. 
MizzMaMaKash may engage with third-party advertising companies to advertise products and services to you online. These services may employ cookies and action tags(also known as a single pixel) to measure advertising effectiveness. They may also use this technology to serve specialized or relevant advertising content and/or recommendations to you on your website or on a third parties website. Any information that these third parties collect via cookies and action tags is completely anonymous and does not contain any personally identifiable information. If you would like more information about this practice and your choices and to opt out, feel free to contact MizzMaMaKash(please see contact information page).

ORDER PROCESSING

When you place an order, we ask for standard contact and billing details such as name, address, phone number, email address and credit card information. Though this information is required to process a purchase, we promise it remains privately with us. When placing an order, your information is used for credit card verification, order processing, and anonymous traffic monitoring. It also used for MizzMaMaKash.Rocks to have a way to contact you regarding an order or return.

 

 

Thanks for shopping at MizzMamaKash.Rocks.
We hope that you love what you ordered, but if not we gladly accept returns of most merchandise within 15 days of the original date of purchase. This includes new, unused items in their original condition, including all tags, original invoice and item packaging (*Exclusions apply to virgin hair bundles and full lace units, frontals and closures..also items marked "clearance" or "red tag", these items are non-exchangeable and non-refundable.) Sorry for any inconvenience.

RETURN & REFUND POLICY

FOR HAIR PURCHASES ONLY:  ALL SALES ARE FINAL! Any and all hair extensions cannot be resold or worn by anyone who has decided they do not want the hair, this is against health and safety rules and regulations. We will not put any of our clients at risk and for this reason, ALL SALES ARE FINAL. 

 

Cancellations are only accepted within 48 hours of original purchase date and time. Item must be in original condition and sent back with its original packaging with tags attached. There will be a $25.00 flat rate fee deducted for your cancellation, so please be sure that you want to complete the purchase. Thank you so much.

For all other items in our store besides hair:

1. To be eligible for a return, your item must be unused and in the same condition that you received it.
2. Your item must be in the original packaging with tags attached.
3. Your item needs to have the receipt or proof of purchase, 15 days prior to original purchase date and time.

REFUNDS:
1. Once we receive your item, we will inspect it and notify you that we have received your returned item.
2. We will immediately notify you on the status of your refund after inspecting the item.
3. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
4. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

RETURN POLICY SHIPPING:
1. You will be responsible for paying for your own shipping costs for returning your item unless we shipped you the wrong item in error. Shipping costs are nonrefundable.
2. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. If you have any further questions about your refund, please feel free to contact us at:
Shavondaleavelle@mizzmamakash.rocks. You will be responded to within 48hours.
or call us at (757) 774-8449.

 

SHIPPING POLICY and Fulfillment Process

For Virgin hair and full lace units, frontals, and bundles: 

1. You the customer pay for your order.

2. You will receive an email confirmation of your order.

3. The processing period begins, the processing time for all hair orders is 3-5 business days.  Business days excludes weekend and holidays, so please be mindful. 

4. After the processing period ends your items will be processed in our shipping department, your shipping label will be created and you will receive another confirmation email of Order Fulfillment with your tracking number. (This means that the item is now the responsibility of the United States Postal Service, and they are tracking the places that your order is moved to throughout your shipping process.)

5.  Your order will take 2-3 business days through USPS Priority mail in the United States.

Lost or Stolen Packages.

We are NOT responsible for lost or stolen packages. You will not receive a refund for lost or stolen packages and your order will not be replaced. 

All of our packages come with a tracking number as stated above and USPS carefully updates their system every time your package is handled or moved. If you think you may not be home for your packages arrival date and time, you may have your package held at your local USPS post office via www.usps.com
SHIPPING RATES

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 
BACKORDERS

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 
 

ACCEPTED PAYMENT METHODS & BILLING INFORMATION

MizzMamaKash.Rocks accept Visa, MasterCard, American Express, and Discover, as well as PayPal. We do not accept American Express Prepaid Debit Cards.

During checkout, select a form of payment from the credit card drop-down menus. All payment methods will be processed via "Credit Cards" fields during Checkout. If you do not already have a payment method stored, enter a new one. Then, enter your Billing Information as it appears on your credit card statement. If your information is already entered, confirm it is correct. Please ensure that your billing name is exactly as it appears on your credit card. For our customer's protection, transactions cannot be processed if billing information is not 100% accurate.

If you have any questions and/or concerns, please don't hesitate to contact us via email, phone or just utilize our contact us page. Thanks so much!

 
 
 
 

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